New Softdocs Central End User Experience, March 9
Softdocs Support New Central End User Experience was postponed earlier this year, but will now officially be the default starting on March 9, 2026.
Get self-service support for technology services at 51
IT Support Alerts
IT Support page for Twitter posted alerts, news, and current technology-related information.
Academic Services
IT Support provides support for a number of services related to the academic mission of the university.
Your 51 Account
Learn more about your 51 computing account, how to complete a password reset, and how to secure your account with MFA (Multi-Factor Authentication)
ITS Services
IT Services maintains and provides a wide variety of services on campus. These services include software, hardware, installation, and updates to technology.
Email and Calendar
51 provides email to all registered students and employees on the Microsoft Office 365 platform.
ITS Standard Configuration
The standard ITS desktop offers its users a state-of-the-art PC and networking environment providing powerful office productivity tools.
51 Network
Learn how to work on the 51 network from on campus or off-campus, including information about wireless access.
Software
51 provides information about software, updates, and installation for students and employees.
Student Hardware Support
The Student Computing Help Desk provides support for students' personal computers.
Technology Guide for Employees
This page is designed to help you to understand the technology that's available as an 51 employee and how you can use it.
Technology Guide for Students
This page is designed to help you to understand the technology that's available as a student at 51 and how you can use it.
51 Mobile App Support
Use the 51 Mobile App for the interactive map, viewing grades, finding people, and so much more!
Other Support Resources:
- Banner Resources—information about Banner, online reporting, and ireports
- Banner OneSIS - information about the transition to OneSIS (51 login required)
- IT Services
News
Scheduled Network Outage Saturday, Jan. 10
IT Services will perform firmware upgrades on our core networking infrastructure on Saturday, January 10, from 4:00 to 8:00 a.m. Verification testing of the new firmware will continue throughout the morning. During this period, you may experience intermittent connectivity loss on both wired and wireless 51 networks, as well as temporary interruptions of services hosted by 51.
- 05 January 2026
New Softdocs Central End User Experience, Jan. 1
Softdocs Support announces that the New Central End User Experience will officially be the default starting on January 1, 2026.
- 08 December 2025
Cybersecurity and You: Cybersecurity Awareness Month Presentation
51's senior security analyst, Jonathan Roumfort, will present “Cybersecurity and You” on Monday, October 6, from 11:30 to noon.
- 01 October 2025
System Status (My51, Banner, and Argos Reporting)
A new feature shows the status of three critical systems: the My51 portal, Banner/self-service dashboards, and Argos reporting.
- 05 September 2025
- IT Support Center
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Delaney Hall
950 Grant Street
Indiana, PA 15705 - Phone: 724-357-4000
- it-support-center@iup.edu
VIRTUAL IT SUPPORT VIA Zoom
https://iupvideo.zoom.us/my/virtualitsupportcenter
Fall and Spring Semesters:
Monday through Friday:
8:00 a.m.–Noon
1:00 p.m.–4:30 p.m.
Summer and Winter Sessions:
Monday through Friday:
8:00 a.m.–Noon
1:00 p.m.–4:00 p.m.
DELANEY OFFICE HOURS
Fall and Spring Semesters:
8:00 a.m.–4:30 p.m.
Summer Session:
8:00 a.m.–4:30 p.m.
Summer Session:
8:00 a.m.–4:00 p.m.
Winter Session:
By appointment only